Hello! I'm Amanda.

Welcome to my Mental Health Interpreter Portfolio. I am a certified Qualified Mental Health Interpreter (QMHI).

Please do not hesitate to reach out with questions. I hope you find this information helpful, and I look forward to connecting with you soon.

Amanda Dorsey

American Sign Language Interpreter

M.Ed., NIC, QMHI, CoreCHI™

Email:

Address:

P.O. Box 814

Falling Waters, WV 25419

Phone (voice/text):

304-350-2857

ABOUT

AMANDA DORSEY CONSULTING & INTERPRTING, LLC

Business Owner

Freelance Nationally Certified ASL/English Interpreter

Self-Employed Freelance – Professional Consultant

Contract holder with multiple agencies
Attention to detail for project specifications adherence
Diversity, Equity, and Inclusion initiatives
Recommendations on accessibility, including planning, setup, and visual placement
Quality Assurance checks
Tutoring and mentoring

Offline Captioner and Transcriptionist

Operations Manager

BEST BUY - FREDERICK & HAGERSTOWN, MD

Managed diverse teams of 22-110 employees
Managed all aspects of store operating and administrative functions, including transaction processing, financial reconciliation, and expense management
Ensured store was staffed appropriately according to business demands, staffing guidelines, and store labor budgets
Supported achievement of overall organization, territory, district and store sales and customer service goals by effectively staffing, developing and training my store team to deliver a high level of employee engagement and customer satisfaction
Developed a comprehensive understanding of store goals, objectives, policies and procedures, and enabled creation and support of a values-based, cooperative work environment

Personal Shopping Assistant Supervisor

BEST BUY - FREDERICK, MD

Supervised a team of 8-10 Personal Shopping Assistants.
Drove business results through training product knowledge and sales techniques and excellent leadership
Managed the ASL team schedule to serve Deaf and Hard of Hearing customers in store